Cashmere is sourced from the fine undercoat of cashmere goats, primarily found in regions like Mongolia and Inner Asia. Each goat produces only a small amount of usable fiber per year, making it inherently rare. Compared to regular wool, cashmere fibers are significantly finer and softer, which results in a smoother texture and superior comfort against the skin. Additionally, cashmere offers a higher warmth-to-weight ratio, meaning it provides excellent insulation while remaining lightweight. The combination of limited supply, labor-intensive processing, and premium performance characteristics drives its higher price point.

High-quality cashmere is defined by fiber length, fineness, and density. Longer fibers create a smoother surface and reduce pilling over time, while finer fibers (measured in microns) feel softer on the skin. A good indicator is the fabric’s tight, even knit and its ability to return to shape after being gently stretched. Premium cashmere should feel soft but not overly slippery or fragile. Additionally, consistent color and minimal shedding are signs of superior processing and finishing.

Yes, pilling is a natural characteristic of cashmere, especially in areas of friction. It occurs when shorter fibers rise to the surface. However, high-quality cashmere pills less and stabilizes over time. To minimize pilling:

• Avoid excessive rubbing (e.g., bags, rough surfaces)
  
• Use a cashmere comb or fabric shaver
  
• Wash gently and infrequently
  

Proper care significantly extends the garment’s lifespan and appearance.

Cashmere should be handled with care to maintain its softness and structure:

• Hand wash in cold water using a mild wool detergent
  
• Do not wring; gently press out water
  
• Lay flat to dry on a towel
  
• Store folded (not hung) to avoid stretching
  

With proper care, high-quality cashmere can last for many years and even improve in softness over time.

Yes. High-quality cashmere is naturally hypoallergenic and non-irritating, making it ideal for sensitive skin. Unlike coarser wool fibers, cashmere lacks the rigidity that causes itching. However, lower-grade cashmere or blends may not provide the same comfort level.

Yes. Cashmere is considered a timeless luxury gift, combining practicality with emotional value. Items like shawls, scarves, and classic sweaters are universally appreciated due to their softness, warmth, and versatility.

You can check the availability by calling our Customer Service. Usually, if the item is not available online, it would not be available on hand in the warehouse.

Once you have made you order, you will receive several emails:

- One email for the confirmation of your order
- One email for the confirmation of shipment, which will provide a tracking number
- One email once your order has been delivered

If an item(s) in your order is not available, you will be notified by a
partial shipment email. The email will tell you the item(s) was NOT shipped
and you will receive a refund for the sold out item(s)). The sold out
item(s) will not be sent at a later date as there is no more stock.

Once your order is placed, you can cancel or modify your order by 8 am of the following day by emailing customerservice@lemicashmere.com.

If your order was cancelled we invite you to contact customer service to get further details at customerservice@lemicashmere.com.

You can pay by credit card (Visa, Mastercard, Maestro, American
Express), by Paypal, Google pay, Apple pay and Klarna (3 interest free
payments or in 30 days).

L'EMI uses a secure payment service to process all the payments. The
bank details are encrypted (SSL security standard) and therefore do not
circulate openly on the Internet.

If you have received a promotional code usable on lemicashmere.com, you can
enter it when placing your order on the "My Shopping Bag" page in the
"Promotional Code box". (hit "OK" after entering) The discount will be
subject to eligibility and will be applied to the basket before
continuing to checkout.

L'EMI ships all over the United States. Please see our Shipping Policy for details.

We want you to be entirely satisfied with your L’emi purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders within 14 days of order receipt date. For more details, please see our Returns & Exchanges.

If you personally bought a gift you can exchange it by following the
Returns & Exchanges.

Yes, orders can be exchanged, following our Returns & Exchange policy.

We want you to be entirely satisfied with your L’emi purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders within 14 days of order receipt date. For more details, please see our Returns & Exchanges.